Discover the latest insights, best practice tips, and news on Zendesk and the customer service industry, all expertly crafted by our in-house adept and founder, Nils Rebehn.
In the world of customer support, the battle of the bots is underway! It's a new league of bots, each with unique abilities, fighting it out in the arena!
At Relate this year, the company announced Zendesk Advanced AI is now publicly available. So what is it, and how does it differ from other offerings?
First, it's an add-on for their product Suite....
Zendesk, a renowned platform for customer service, reaches new heights when paired with OpenAI's conversational bot, ChatGPT. This technology revolutionises customer service, enhances self-service...
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