Zendesk Advanced AI Services & Training

Guidoo Services is your trusted partner in navigating the intricate landscape of customer service technology. With our rich experience and deep expertise in Zendesk's tools and solutions, we empower businesses to provide world-class customer service while optimizing their operations.

The future of customer service lies within Artificial Intelligence (AI). We have seen how AI can revolutionize customer interactions, drastically cut response times, and transform the service experience.

However, we also recognize that many businesses grapple with the complexities and challenges of implementing AI solutions effectively in their customer service operations.

That's where we step in. We are excited to announce our latest offering – Zendesk Advanced AI Professional Services Package & Training. Designed to overcome these hurdles, this package ensures your business can seamlessly embrace the game-changing benefits of AI.

The problem with implementing AI

Companies today face the rapid evolution of Artificial Intelligence (AI). But, its successful implementation is often easier said than done.

Here's why:

Lack of Specialized Knowledge

Implementing AI solutions requires specialized knowledge and expertise that many companies lack. This knowledge gap can hinder the successful adoption and maximization of AI solutions, such as Zendesk Advanced AI.

High Costs

The financial investment needed to upgrade customer service systems with AI can be significant. Moreover, the ongoing costs of maintaining and updating these systems can also pose a financial burden.


Despite the potential of AI to streamline operations, the initial transition from traditional methods can be daunting. As a result, teams often struggle to harness AI's power to automate routine tasks, resulting in slow service and dissatisfied customers.

At Guidoo Services, we understand these challenges. Our mission is to bridge this knowledge gap and ensure companies can fully leverage the potential of Zendesk Advanced AI.

Our specialized knowledge and deep expertise in Zendesk tools and solutions position us as the ideal partner to guide your company through the journey of AI implementation in customer service.

The Solution: Services or Training for

Zendesk Advanced AI

Guidoo Services is proud to present the Zendesk Advanced AI Professional Services Package. This solution is designed to assist companies in implementing and optimizing Zendesk Advanced AI. Our goal is to make the transition to AI-powered customer service as smooth and efficient as possible, allowing you to reap the benefits that AI offers without the typical headaches associated with such a transition.

The value of our Professional Services Package lies in its comprehensive approach, tailored to your specific needs. It's not just about implementing AI – it's about fully integrating and optimizing it within your unique operational framework.

We will work with you every step of the way to ensure that the AI tools are seamlessly embedded into your customer service operations, providing personalized solutions to meet your company's unique requirements.

We believe that every business deserves to benefit from AI, and our mission is to make this a reality for your company. By leveraging our expertise with the Zendesk AI offering, we aim to provide you with a customer service solution that is not only more efficient and cost-effective but also delivers a consistently superior experience to your customers.

Consultation & Strategy Workshop

  • Work closely with your team to understand your business needs, goals, and customer service challenges.
  • Develop a custom strategy for implementing Zendesk AI in a way that aligns with your specific objectives.

Implementation & Integration

  • Manage the technical setup and integration of Zendesk AI tools into your existing systems.
  • Ensure a smooth transition with minimal disruption to your operations.

Training & Onboarding

  • Provide comprehensive training for your customer service agents, managers, and admins on effectively using Zendesk AI.

  • Offer onboarding support to facilitate quick adoption and ensure your team is comfortable with the new system.

Ongoing Support & Optimization

  • Provide ongoing technical support and troubleshooting to ensure Zendesk AI is working optimally.
  • Regularly review system performance and make necessary adjustments for continuous improvement.

Request a quote

We can send you a quote based on your input. Just submit some details, and we'll be in touch shortly!

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Free consultation

Do you want to discuss your situation and plans? Just book a free call with our consultant.

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Benefits of working with us

Our Zendesk Advanced AI Services or Training Package offers many benefits that will propel your customer service operations to new heights. Here's what you can expect:

Fast Adoption

Our service is designed to fast-track your AI adoption process. We handle the heavy lifting, from initial setup to optimization, dramatically reducing the time required for AI implementation. This means you can start reaping the benefits of AI-enhanced customer service operations much sooner, without the usual learning curve or roadblocks.

Improved Efficiency

With the integration of Zendesk Advanced AI, your customer service operations can be streamlined. AI can take over repetitive tasks, freeing your agents to focus on complex issues and high-value interactions. This efficiency boost can translate into better productivity and more satisfied customers.

Cost Savings

AI implementation can bring substantial cost savings. By automating routine tasks and improving ticket routing, you reduce the time and resources spent on manual and inefficient processes. The result is a leaner, more cost-effective operation.

Enhanced Customer Experiences

Zendesk Advanced AI equips your team with the tools they need to provide consistently superior customer experiences. For example, intelligent bots can offer immediate responses, intelligent triage ensures tickets reach the right agents quickly, and AI-driven insights enable more personalized interactions.

Faster Issue Resolution

AI-powered tools like intelligent triage and suggested macros can dramatically speed up issue resolution. This leads to happier customers, as their issues are addressed promptly and effectively.

Leverage Advanced AI Capabilities

One of the most significant advantages of our Professional Services Package is that it enables your company to harness the power of advanced AI without the need for in-house expertise or extensive training periods. Our team handles the complexities of AI integration, letting your team focus on what they do best – serving your customers.

In essence, the Zendesk Advanced AI Professional Services Package from Guidoo Services provides a comprehensive solution to overcome the challenges of AI implementation, allowing you to fully leverage the power of AI in transforming your customer service operations.

Success Stories

Getting the job done

 Guidoo Services was able to get the job done. I feared they would not be able to understand our needs, but they exceeded our expectations, put the solution into practice, and our employees soon saw the benefits.

Tom Raikes

Founder & Managing Director

Guidoo is very competent

 The team of Guidoo is very competent and conveys technical topics really comprehensibly. They delivered what was promised without much fuss.

Going into the project, we were afraid we would have unanswered questions, but that was not the case.

Maik Isernhinke

Head of Customer Care

Zendesk Standard AI vs Advanced AI

What does Zendesk's Advanced AI include, and how does it differ from their Standard AI offering?

  • Zendesk AI is included with Suite Professional and Enterprise
  • Zendesk Advanced AI is Available as an add-on for Suite Professional and Enterprise

Let's have a look at the individual features:

Requirements for Zendesk AI

Your Zendesk or your company must meet specific requirements for some of the features. 

Request a quote

We can send you a quote based on your input. Just submit some details, and we'll be in touch shortly!

Request quote

Free consultation

Do you want to discuss your situation and plans? Just book a free call with our consultant.

Book a call